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Quality Assurance Coordinator

Company

FedEx

Location

Tonawanda, New York

Posted

April 12, 2026

Position Overview

Responsible for timely review and corrections (if needed) are made to entries that are submitted to US Customs/Government Agencies for entry of goods; to ensure that all customer and regulatory requirements are met.

Provide impeccable customer service

Support other workgroups such as but not limited to entry processing and cage functions.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Solicit and maintain all customs compliance documentation with customers.

Must be able to handle confidential and/or sensitive information.

Work closely with other internal staff, departments and customers to deliver high level of service to customers.

Review customs entries for accuracy and re-process with corrections if required. This includes customs requirements, other agencies requirements and customer requirements.

Review and corrects ABI errors and census warnings.

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