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Quality Assurance Lead - Call Center Analytics

Company

Ubiquity Global Services, Inc.

Location

cagayan de oro, northern mindanao

Posted

June 19, 2026

Position Overview

Ubiquity Global Services, Inc. seeks a Quality Supervisor in Cagayan de Oro to manage quality assurance systems and lead quality control teams. The role includes performing data analytics, call monitoring, and providing guidance to enhance customer experience. Candidates should have a Bachelor's degree and at least 2 years in Quality, with leadership skills and knowledge of QA frameworks. Join a dynamic team focused on exceptional service and continuous improvement.
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