Takealot.com , South Africa’s leading online retailer, is looking for a highly talented Quality Assurance Manager to join our team.
We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!
Think you’ve been challenged before? Think again!

Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance.

Who’s who in the space
The position reports to the Group Head of Customer & Business Support .
Purpose of the role:
Lead the design, implementation, and governance of a unified Quality Management System and Customer Experience framework across all contact center operations. Transform quality assurance fro...