Integrated Talent Strategies (ITS) is seeking a Quality Assurance Representative to work in the Temperance, MI area.  



We are seeking a Quality Assurance (QA) Representative to serve the Eastern US and Canada regions. The QA Rep will be responsible for customer support and communications, including investigating and resolving customer claims; internal quality issues and part evaluations; and assisting with purchasing and production.

• Providing metallurgical and technical service to our customers and act as the liaison between the Company and the customer


• Investigating customer complaints and/or rejections to determine the root cause and develop corrective actions


• Providing technical support to sales, operations, resource planning, and purchasing


• Conducting new part investigations and working with other departments to complete the contract review process required to successfully launch new business.