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Quality Assurance & Training Lead

Company

TikTok

Location

kuala lumpur, kuala lumpur

Posted

July 18, 2026

Position Overview

TikTok is hiring a Quality & Training Specialist (Market Lead) to bridge policy with ground execution in the Malaysia market. You will drive audits, root-cause analysis, and policy interpretation while coordinating with BPO and internal teams to meet global quality goals.

Responsibilities include calibration, data-driven reporting, AI-enabled workflow improvements, and training rollouts. Fluency in Mandarin is required for daily liaison with the China team.

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