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Quality Auditor

Company

IQVIA

Location

Taguig, Metro Manila

Posted

July 08, 2026

Position Overview

Job Overview

  •  Ensures that the quality of task completion is acceptable and accurate by reviewing the daily work produced by the team.
  •  Ensures that the work is meeting the required specifications/procedures and requirements through daily audits.


    • Essential Functions

  •  Responsible for auditing quality and providing feedback to Service Delivery Team.
  • Prepares QA daily, weekly and monthly reports and interacts with operations and support groups regarding quality improvements. 
  • Ensure adherence to client standards and recommends/develops actions plans/process improvements, if necessary to contain and correct quality problems.
  • Organize process documents and make sure it is always up to date. 
  •  Perform regular and special audits as requested by Client Teams to suit their need.
  • Assist Service Delivery teams on investigating client escalations and resolve issues.
  •  Evaluate and discuss problems re...

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