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Quality Complaints Senior Associate

Company

The Steely Group

Location

Thousand Oaks, California

Posted

June 19, 2026

Position Overview


Our client is seeking a dedicated and detail-oriented Quality Complaints Senior Associate to join a dynamic team focused on maintaining the highest standards in life sciences and medical device quality assurance. The successful candidate will play a crucial role in managing product complaint evaluations, ensuring accurate documentation, and supporting continuous improvement initiatives, all in a fast-paced GMP environment.


Key Responsibilities:


  • Receive, clean, and evaluate product complaint return samples, including photographs, x-rays, and written inspections.
  • Interface with various company sites and business partners to coordinate sample evaluation and management.
  • Manage complaint return sample inventory to ensure accuracy and accessibility.
  • Author detailed technical assessment reports based on sample evaluations and inspection findings.
  • Prepare shipment inventory for...

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