Jacksonville, Florida
Suitability/Public Trust
On-site only
Administrative Services/Customer Support

**Overview**

The Quality Assurance (QA) Lead will play a critical role in ensuring the accuracy, integrity, and completeness of digitized documents produced through a large-scale scanning and digitization effort. This is an operational quality assurance role focused on physical document scanning and digital imaging workflows - not software development, software testing, or IT quality engineering.

This 100% on-site role supports all business quality assurance activities after documents are scanned, validating scan output, identifying issues, correcting image defects, and collaborating closely with the Intake Lead and scanning vendor to strengthen processes and maintain compliance with digitization standards.

The ideal candidate brings hands-on experience with document digitization, exceptional attention to detail, strong analytical skills, and...