Description

- Identify and utilize the appropriate statistical tools. Mentor team members on proper statistical application and techniques.

- Interface with assigned external customers as the single point contact for issue resolution.

- Responsible for completion of any customer specific advanced quality planning requirements.

- Responsible for writing and submitting 8-Ds to the customer in a timely manner.

- Visit the customer on an as needed basis. - Communicate between the customer and the plant. - Initiates the Quality Alert when concerns arise and follow the alert until it is closed. - Confirm all customer return material analysis root causes and corrective actions.

PRIMARY LOCATION