include the following (other duties may be assigned):

• Lead investigations into root cause analysis and corrective action reports (8D) for customers. Collaborate with other departments and SPT sites to resolve issues.
• Support continuous improvement initiatives to improve yield and reduce scrap cost.
• Support 5S improvement through regular audits and Gemba walks.
• Investigate and take corrective action in response to process excursions.
• Prepare quality reports and hold regular quality communication sessions with manufacturing staff to promote quality education.
• Train QA inspectors on good quality practices, data collection, reporting, and feedback.
• Prepare documentation such as Standard Operating Procedures (SOPs), Work Instructions, and One Point Lessons (OPL) to support quality improvement activities.
• Conduct Measurement Systems Analysis (MSA) on critical production measurement...