Position overview:

The role is responsible for all customer quality activities to make sure the all the products service meets the customer requests accordingly

Responsibilities:

· Management of Customer Concerns in line with Company systems, and procedures to the satisfaction of the Customer.

· Management of specific projects and associated project planners.

· Customer and supplier liaison.

· PPAP/ ISIR checking , Sample inspection and submission .

· Build good relationship with customers and promote Optimas from technical service aspect

· Failure investigation for customer return

· Equipment daily maintenance and on-time calibration(Laboratory management)

· Customer return management and supplier incoming reject management

· Comprehensive 8D report management and all quality data management according to quality system requests

· Technical/drawing review with customers

· Basic technical sup...