• Ensure the appropriate use of quality tools for all quality incidents through training, coaching, and leadership for production personnel.
• Lead root cause analysis, action planning, and containment measures (quality wall, controlled shipping).
• Define, release, and ensure application of rework instructions.
• Issue Problem Alerts for critical internal and external quality issues as required.
• Participate in customer part rejection analysis (0 km and warranty).
• Set up and manage quality walls, including organizing and training internal and third‑party quality inspectors.
• Maintain regular customer visits to build long‑term relationships.
• Apply and coach 8D and QRCM methodologies in production and maintain Customer Quality Fast Response Boards.

2.0 New Product Launch

• Participate in PFMEA and Control Plan development in collaboration with Plant Quality Launch (PQL).
• Support definition...