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Quality Improvement Specialist

Company

Fedcap

Location

Rochester, NY

Posted

June 14, 2026

Position Overview

What You'll Do

As Quality Improvement Specialist you will help foster a culture of continuous improvement and innovation within the organization through collaboration across departments. You will help enhance the standard of services we provide by analyzing current practices and identifying areas for improvement. You will help to develop strategies to boost the efficiency and effectiveness of those practices.
Your Responsibilities Will Include:

+ Participating in a team approach to implement corrective action, individual protections, and safeguards to address root cause issues and potential deficiencies discovered through the investigative process.

+ Documenting investigations in a systematic manner and make regulatory recommendations to ensure the requirements of program procedures.

+ Providing training and conducting verification assessments to ensure quality of services, systems maintenance, and processes compliance according to State certifi...

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