Tätigkeitsbereich:SonstigesFachabteilung:Quality & TrainingGesellschaft:Mercedes-Benz Mobility & Technology Service (Beijing) Co., Ltd.Standort:Mercedes-Benz Mobility & Technology Service (Beijing) Co., Ltd., BeijingStartdatum:sofortVeröffentlichungsdatum:..6Stellennummer:DAI0DMY BewerbenAufgabenDescription- Assist in the development, coordination and performance of internal audit activities for Operations in accordance with the policies, procedures and annual risk based audit plan. - Implement quality check & auditing and identify performance gaps and root causes for business units to better manage their business performance. - Propose solution alternatives for agent coaching. - Partner with management team to identify areas for improvement. - Prepare regular audit reports and offer clear insights in work quality; Continually evaluate and develop audit/monitoring procedures to improve efficiency and effectiveness. - Perform other duties as requested by management.QualifikationenQualif...