We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details

Provides administrative expertise in receipt, processing, monitoring and reporting of product defect complaints, serving as primary contact. Partner with manufacturing facilities to analyze failure, corrective and preventive action to respond to customer complaints (PIR).

Responsibilities

• Coordinate the return of product samples; perform visual inspection and preliminary investigations related to product issues; forward samples and preliminary investigation reports to responsible departments; review the responses; and notify the customer of the result.
• Partner with Field Service, Marketing, Manufacturing, Quality and Sales personnel to help resolve customer issues.
• Partner with manufacturing faci...