As the **Quality & Training Specialist, Claims** , you will play a critical leadership role in strengthening the foundation of quality and capability building across Individual Life (IL) Claims, including Life, Annuity, and Life Waiver of Premium Claims areas. This role is responsible for driving a consistent, scalable, and forward-looking quality framework while building the next generation of claims talent through structured onboarding and training.

**We will**

Help build the core capabilities needed to be successful in this role by providing access to leadership, tools, and cross-functional partnerships that support continuous improvement, innovation, and professional development. This role offers the opportunity to shape the future of quality and training across Individual Life Claims.

**You will**

+ Own and lead the quality review function across Life, Annuity, and Life Waiver of Premium claims
+ Assess and enhance the existing quality frame...