We are looking for individuals who have a passion for technology, a love of challenging work, and a willingness to travel across the globe. Potential candidates should be resourceful, strong problem solvers, and have the ability to think on their feet.

Salary Band $65,000 – 90,000

Responsibilities

Assist with the deployment of our QualityWorX suite of products

Support the development of custom gateways and data decoders.

Review and analyze SQL server and API logs to identify root cause

Analyze customer’s architecture and provide recommendations on data connection, data storage requirements and upgrade paths.

Configure data collection from plant floor systems.

Acts as a liaison between the software development team, project managers, and customer to communicate requirements, remove roadblocks and resolve open issues.

Assist customers with troubleshooting and problem diagnosis.

Conduct customer trai...