We're the UK’s leading business telephony and cloud communications provider. 

Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.

Join our Team as a Queue Controller!

Location: Whiteley (Office based)

Salary: £26,500 Per Annum + KPI Bonus

Hours: Monday – Friday 08:30 – 17:00

About the role: 

This is a fast‑paced, impact‑driven role for someone who thrives on keeping operations moving and customers happy. As Queue Controller you’ll be the heartbeat of our Technical Support function — ensuring every case is progressing, every engineer is supported, and every customer feels the benefit of a smooth, well‑managed service experience. You’ll bring a relentless customer‑first mindset, sharp operational awareness, and th...