Job Description

**Who will you be working with?**

To achieve customer loyalty founded on excellent response to non-technical support requirements, great service and consistency of performance across the entire Aero Transportation Products portfolio.

**How will you make a difference?**

Owns day to day responsibility for dispositioning any web-based inquiries received via www.wabteccorp.com , www.wabtec.com , the Customer Web Center (CWC) or other channel.

**What do we want to know about you?**

+ Demonstrated passion for Customer Satisfaction
+ Relentless pursuit of answers on behalf of customers
+ Demonstrate an understanding of customers’ expectations and commitment to providing quality service.

+ Experience in Customer Service, Inside Sales, Order Entry or Order Management roles.
+ Experience working with ERP systems such as **Oracle or SAP** .
+ Data-driven problem solver with persistence in driving resolut...