Job Description

**_Radiology Clerical Associate - Mercy Health - St. Elizabeth Youngstown Hospital_**

**THIS IS A COLLECTIVE BARGAINING UNIT POSITION**

**SUMMARY OF JOB RESPONSIBILITIES:**

The Clerical Associate in Radiology works under the direction of the Office Supervisor in conjunction with the Radiology Manager. Answers incoming calls, takes accurate messages, and exhibits excellent customer service communication skills. Responsible for operating all necessary information systems to include scheduling patient procedures in computerized scheduling system and/or manually required. Obtains information to determine medical necessity is present for all testing prior to scheduling of exam(s). The Clerical Associate consults Radiologists, Technologists, or Management as needed to schedule. Is able to make efficient decisions with information given, following proper protocol when scheduling exam. Works well in a high volume area while performing m...