The Rail Performance Support Coordinator provides front-end financial auditing, cross-border tracing support, reporting, and administrative assistance to the Manager, Rail Relationships & Performance. This role supports rail performance oversight by validating financial data, assisting with cross-border shipment tracing, maintaining tracking tools, and contributing to development and process improvement initiatives.

Specific Responsibilities include:

• Perform front-end auditing of rail invoices, accessorial charges, and cost recovery transactions.
• Validate charges against rate agreements and operational data prior to escalation.
• Identify discrepancies, trends, and billing concerns and prepare summaries.
• Support dispute preparation by compiling documentation and audit trails.
• Maintain audit and reconciliation trackers.

Cross-Border Tracing & Rail Support:

• Provide tracing support ...