Description

POSITION SUMMARY

The Senior Butler oversees the functioning and delivery of butler services. You verify that there is a seamless approach to the prearrival guest stay and at departure through The RitzCarlton brand standards. You supervise the work of the Butler team and drive strong coordination with other departments. Responsibilities also include people management tasks including creating schedules to ensure optimal staffing levels.
The Senior Butlers success is rooted in a deep passion for service uncompromising standards the ability to anticipate needs and impeccable interpersonal skills.
You will also be expected to create a safe work place follow company policies and procedures uphold quality standards and ensure your uniform personal appearance and communications are professional. Butler team members will be on their feet and moving around (stand sit or walk for an extended time) and taking a handson ap...