Position Overview
A leading technology company in the Philippines is seeking a Real-Time Analyst to monitor, analyze, and report on workforce performance. This full-time role is critical for ensuring service levels are met by providing actionable insights in a fast-paced environment. Candidates should have a bachelor's degree in Business or Operations Management, along with 2-3 years of experience in managing operations, particularly in customer service or eCommerce. Strong analytical and communication skills are required, as well as proficiency with MS Office and Google Workspace.
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