Function Patient services Facility Position Reception Supervisor Introduction

A vacancy exists for a Reception Supervisor, based at Life Brenthurst Hospital, reporting to Hawa Budhia, Patient Services Manager. The successful candidate will be responsible for managing the reception environment to ensure that all patient services and risk management protocols and procedures are complied with and strategic objectives are met by supervising, motivating and supporting direct line staff.

Critical Outputs

Ensure effective quality management systems by

Monitoring, updating and compiling Q-evaluator scores in order to investigate outcomes for the Process Manager

Driving and sponsoring the Qe programme

Developing sound working relationships with internal and external customers in order to provide quality customer care

Participating and ensuring conformance to QMS audit standards

Ensure optimum operational ef...