Pulse Bodyworks Ltd is a busy, insurance-approved vehicle accident repair centre committed to delivering exceptional customer service and high-quality vehicle repairs. Due to continued growth, we are looking for an experienced Receptionist / Administrator to join our friendly and professional team.

The Role

As the first point of contact for our customers, you will play a key role in ensuring the smooth day-to-day running of our front office. You'll be responsible for providing excellent customer service while supporting the workshop and management team with a variety of administrative duties.

Key Responsibilities

* Greeting customers and visitors professionally.

* Answering and directing incoming telephone calls.

* Managing emails and responding promptly to customer enquiries.

* Booking vehicles in for repair and arranging appointments.

* Updating customers on the progress of their repairs.

* Liaising with insur...