The Receptionist Apprentice will provide a professional and welcoming front‑house service, acting as the first point of contact for visitors, learners, employers and colleagues across ACT.

The role requires a friendly, proactive and customer‑focused approach, building positive relationships while ensuring all enquiries are handled efficiently and professionally.

Reporting to the Senior Receptionist, this full‑time role is based at ACT’s Head Office, Ocean Park House, Cardiff.

The starting salary will be within the band.

What you’ll do

• Greet visitors, staff, and customers in a professional and friendly manner.
• Answer incoming telephone calls and direct enquiries to the appropriate person or department.
• Ensure the reception area remains tidy, welcoming and well organised.
• Receive, sort and distribute incoming post and deliveries.
• Book meeting rooms and support the coordination of meetings and ev...