Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file

Arranges appointments and registers patients, ensuring that all demographic information is current

Answers non-medical questions and gives routine non-medical instructions.

Answers and screens telephone calls and takes messages

Collects, verifies, and enters into the billing system all insurance and third-party resources for payment

Verify accuracy of billing data and resolve any discrepancies

May coordinate insurance verification and perform precertification with insurance companies

May prepare charge tickets and receive co-payments for office visit

Monthly completion of Eagle training