SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.


• Greets all visitors entering the facility and will direct or escort them to their destination


• Assists residents, family members, employees and other visitors as needed.


• Performs general administrative tasks such as word processing and data entry.


• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).


• Maintain the general filing system and file all correspondences appropriately.


• Receive and sort daily mail/deli...