Role Purpose
To serve as the first point of contact for visitors and callers, ensuring smooth front office operations, effective communication, and efficient administrative support.

Key Expectations of the Role
Greet and assist visitors in a professional and courteous manner
Manage security and telecommunications systems efficiently
Handle queries and complaints via phone, email, and general correspondence
Transfer incoming calls to the appropriate departments or individuals
Take messages accurately and ensure timely delivery to concerned staff
Manage meeting room bookings and availability
Maintain and manage office supplies and stationery inventory

Competencies Required for the Role
Strong communication and interpersonal skills
Good telephone etiquette and customer-handling ability
Organized, disciplined, and resourceful approach to work
Ability to multitask and prioritize effectively
Basic knowledge of EPABX systems

Pe...