Job description
Key Responsibilities
Welcome and assist clients upon arrival
Manage appointments, bookings, and follow-ups
Handle incoming calls, WhatsApp inquiries, and social media appointment requests
Maintain client records and appointment schedules
Coordinate with doctors and treatment staff
Ensure the reception and waiting area remain presentable and organised at all times
Manage daily payments, invoices, and basic administrative tasks
Create a warm, professional, and luxurious client experience from arrival to departure
Requirements
Female candidate only
Excellent communication skills in English and Urdu
Well-groomed and professional appearance
Strong interpersonal and customer service skills
Comfortable using computers, WhatsApp Business, spreadsheets, and appointment management systems
Previous experience in a clinic, salon, hospitality, luxury retail, or customer service environment is preferred
Ability to multitask and remai...