Position Overview
Description We are looking for a welcoming and organized Receptionist to support a busy hospitality-focused environment in Lake Buena Vista, Florida. This contract-to-permanent position is ideal for someone who enjoys helping guests, students, and families, managing front desk activity, and providing clear guidance in a fast-paced setting. The role requires strong communication skills, confidence with phone and ticketing systems, and a detail-oriented approach to handling questions and directing inquiries.
Responsibilities:
β’ Greet visitors and callers with a friendly, attentive attitude while creating a positive front desk experience.
β’ Respond to a high volume of questions from students, parents, and guests, providing helpful information and next-step guidance.
β’ Manage incoming calls across a multi-line phone system and route each inquiry to the appropriate contact or department.
β’ Use a ticketing or service desk system to document requests, monitor open items, ...