Promotes good will and fosters positive relationships with patients; acts as a liaison between patients, patients’ family, and the clinic. Provides clerical services in an organized manner that reflects initiative, flexibility, competence and responsibility under the direct supervision of a Physician, Nurse Practitioner and Practice Manager. Communicates organizational billing and collections practices; addresses patient’s questions, complaints, problems and concerns regarding billing and/or collections; performs clerical duties such as answering telephones and scheduling patients.

Interviews patients to gather demographic and insurance information in order to register the patient in the computer system; establishes a patient record; provides required notices to patients; obtains authorizations, certifications and referrals from insurance companies; identifies patient financial responsibilities and collects payments.

Education:

High school diploma or equivalent ...