DUTIES AND RESPONSIBILITIES:


+ Operate switchboard, paging and beeper systems. Receive incoming calls. Ascertain nature of the call and relay to the person responsible or proper location within the facility using extension, voice mail, beeper or pager.

+ Operators do not respond to questions concerning patient care or institutional operation.

+ Incoming calls regarding residents will be referred to their Unit Manager or Charge Nurse. Rehab patient calls are transferred to their room, nurses station, or number provided to the caller.

+ Must possess a positive attitude and the ability to deal with co-workers, residents, family members, visitors and general public in a professional manner.

+ Maintains confidentiality.

+ Other related duties that may become necessary or as directed by the Supervisor, Department Head and/or Administrator.

+ Reception duties include screening and directing all incoming persons, answering inquirie...