Job overview

We are seeking a friendly, motivated and highly organised Receptionist to join our Renal and Transplant Outpatients team at Oxford University Hospitals. This is an excellent opportunity for someone who thrives in a busy patient‑facing environment and is committed to delivering outstanding customer service.

As the first point of contact for patients, carers and visitors, you will play a key role in ensuring clinics run smoothly and that every patient receives a safe, welcoming and positive experience. Duties include checking patients in and out of clinic, responding to telephone and face‑to‑face enquiries, preparing clinic lists and paperwork, and maintaining an organised and professional reception area.

You will work closely with nurses, doctors and administrative colleagues to support patient flow, manage appointment queries, arrange patient transport or interpreters when required, and scan correspondence into electronic patient...