Essential Duties and Responsibilities
Receive a high volume of telephone calls and/or visitors to the school/office served, utilizing telephone “switchboard” equipment such as PBX system or more advanced telephonic transmission systems; maintains attractive and comfortable reception area Answer questions of callers according to district policy and takes messages for staff members Maintain alphabetical files of staff members' names, room locations and telephone extensions to expedite relaying of calls Keep records of toll charges and incoming collect calls for the business office Receive and report telephone problems to the telephone company as they arise Greet all visitors courteously, determines their needs and directs them to the proper person Report immediately the presence in the building of any visitor who bypasses the reception desk and/or any suspicious activity or unusual behavior on the pa...