Overview Purpose of the Job: Responsible for greeting members and delivering exceptional customer service assistance. Responsibilities Answering telephones Customer service driven Efficiently assisting and resolving queries Greeting and assisting members Provide members with a positive first impression Ensure reception is effectively and efficiently controlled Demonstrate superior communication skills Qualifications and Competencies Basic PC literacy Display friendly and efficient qualities that reflect the Planet Fitness way Flexi hours / shift Possess high level energy levels Previous experience within a front desk or welcome desk position is an added advantage Have reliable transport