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Receptionist

Company

Alpha Flight Services UAE.LLC

Location

sharjah, sharjah

Posted

July 06, 2026

Position Overview

Responsibilities
  • Greet and welcome guests in a friendly, courteous, and professional manner.
  • Verify guest eligibility and process lounge access using airline systems, membership cards, boarding passes, or vouchers.
  • Check in guests accurately and maintain proper records of lounge usage.
  • Provide information about lounge facilities, services, flight updates, and boarding procedures.
  • Handle guest inquiries, requests, and complaints promptly and professionally, escalating issues when necessary.
  • Coordinate with airline representatives and lounge operations teams to ensure smooth guest service.
  • Ensure the reception area is clean, organized, and presentable at all times.
  • Monitor lounge capacity and manage guest entry in accordance with operational guidelines.
  • Assist with administrative tasks, including preparing daily reports and maintaining guest records.
  • Process payments for paid lounge access whe...

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