Key Responsibilities: Manage front desk operations and handle incoming calls and client queries Coordinate workshop bookings, job intake, and collections Maintain accurate records of equipment received and dispatched Liaise with technicians and clients regarding job progress Draft and send professional emails and correspondence Perform general administrative duties and filing Deliver excellent customer service at all times Book out jobs on Delivery notes Minimum Requirements: Strong computer literacy Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to draft clear and professional emails Excellent time management and organisational skills Well-spoken with strong communication abilities Professional appearance (neat and tidy) Good manners and a customer-focused attitude Ability to work in a fast-paced environment Ability to handle pressure and multitask effectively Preferred Attributes: Previous experience in a receptionist or administrative role Experience coordinating a w...