Responsibilities:

• Manage daily cash reconciliations for complex accounts, ensuring discrepancies are promptly investigated and resolved
• Review reconciliation reports to ensure accuracy and compliance with internal controls
• Serve as the first point of contact for escalations related to reconciliation issues, coordinating with the Manager for resolution when necessary
• Assist in the transition of cash reconciliation activities to the NA-based team, including providing guidance on knowledge transfer and process documentation
• Collaborate with cross-functional teams to support efficiency improvements and process standardization across the reconciliation function
• Ensure adherence to KPIs and SLAs, providing feedback to Officers and making recommendations for process enhancements
• Participate in process improvement initiatives aimed at reducing reconciliation errors and improving cycle times