Position Overview
Overview: The Recovery Delivery Driver is responsible for providing flexible delivery support across the transportation operation by handling last-minute customer orders, recovering delayed or missed deliveries, supporting drivers in the field, and responding to operational disruptions as needed. This role serves as a critical resource for maintaining service levels, ensuring customer satisfaction, and minimizing delivery interruptions. The Recovery Delivery Driver operates as a mobile support driver, operating FMCSA-regulated straight truck, responding to changing business needs throughout the day. Responsibilities may include completing emergency deliveries, assisting overloaded routes, recovering undelivered products, performing route rescues, providing basic roadside support to drivers, and supporting operational continuity during staffing shortages, vehicle breakdowns, traffic disruptions, or other unforeseen events. This position requires a high level of flexibility, urgency,...