Recreation Software Administrator – Norfolk County

As a Recreation Software Administrator, you’ll manage and optimize recreation systems, ensuring reliable access for program registrations, facility bookings, and customer services. Your work will enhance user experience, support staff operations, and strengthen efficient, high‑quality service delivery across Norfolk County’s recreation programs.

Responsibilities

• Act as a liaison with internal departments, external agencies, vendors, and software partners to support Xplor Recreation (PerfectMind), ENCORE, SwimGen, PastPerfect and related systems.
• Oversee, configure, and maintain the Xplor Recreation (PerfectMind) system, including XR Mobile App, database structure, backend processes, user management, payment review, reporting, and change management.
• Support program registration and front desk operations as required.
• Develop, customize, prep...