Description
East Bay Community Action Program is hiring for a full-time Referral Coordinator to manage the patient referral process, including coordination between providers, insurance verification, authorization processing, and scheduling. This position requires experience in EHR systems, strong communication skills, and the ability to navigate complex healthcare processes while providing excellent customer service to patients.
Key Responsibilities
- Process and track all incoming and outgoing referrals using NextGen EHR system
- Verify insurance coverage and obtain prior authorizations for services
- Schedule patient appointments when permitted, and coordinate necessary clinical information transfer
- Maintain accurate documentation of all referral activities within NextGen
- Follow up on pending referrals to ensure timely completion
- Communicate with patients regarding referral ...