Position Type Full Time
Job Shift Day
Education Level High School
Travel Percentage None
Category Health Care

Description

Job Title: Referral Coordinator Employment Type: Full-Time Department: Call Center / Referral Management
Job Summary
The Referral Coordinator is responsible for managing and processing incoming patient referrals through multiple referral platforms, including Fibro/eHealthy, LeadingReach, and Phreesia. This role ensures that referrals are accurately received, accepted, processed, scheduled, and closed while following established scheduling protocols and provider preference guidelines.

The Referral Coordinator works within the NextGen EMR system to schedule appointments, update patient records, verify insurance information, and communicate with internal staff. Based on call center volume, this position may also assist with inbound patient calls.
Essential Job Functions
+ Process incoming referrals from Fibro/eH...