Description

+ Accurately receive and process authorization requests promptly, ensuring completeness and high-quality work.

+ Coordinate and schedule referrals and treatment authorization requests efficiently.

+ Secure authorizations from various insurance providers through phone, written communication, email, or fax, while adapting to evolving organizational processes.

+ Proactively follow up on outstanding or missing documentation needed to complete authorizations.

+ Arrange appointments for specialty services, diagnostic tests, Durable Medical Equipment (DME), and other support services as ordered by the primary care provider.

+ Manage and coordinate patient care in accordance with guidelines from multiple insurance plans, contracts, and coverage types.

+ Utilize different system applications to access information, schedule services, track referrals, and obtain authorizations.

+ Provide timely and accurate update...