This position function will oversee operations and quality at GTA sites (Hamilton, Mississauga, Toronto, Scarborough), as well as provide backup CRC support (with focus on Toronto and Scarborough).

Additionally, this position will operationally support growth projects, ie.

opening of new locations, implementation of tech systems, initiation of new therapeutic area.

CRP supervision and training:  Support with interviewing and hiring of CRPs across GTA locations  Personnel management of CRCs (3-4) and RAs (1) across GTA locations, including regular 1:1 and group meetings  Coordinate and conduct training sessions to support growth and development of CRPs  Quality management & process refinement:  Review IMV follow up letters and coordinate action based on trends detected  Oversee the CAPA process for all identified MPDs  Conduct internal audits as needed  Prepare for and lead th...