Bio-Rad LAM seeks a Customer Service Manager to lead the department across Mexico and LSA, developing effective procedures and aligning with Bio-Rad standards to achieve customer satisfaction. The ideal candidate will have a Bachelor's in business administration, 3 years of leadership in customer service, and proficiency in SAP, CRM, and MS Office, with strong Spanish and English communication.

You will supervise operations, hire/train staff, manage budget, and coordinate with Supply Chain,