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Regional Incident Lead, Reliability Operations

Company

Serve Robotics

Location

Mexico, ciudad de méxico

Posted

June 12, 2026

Position Overview

A leading robotics company in Mexico City seeks a Senior Reliability Operations Engineer to lead operational reliability and incident response. The role requires a Bachelor's degree in a technical field and at least five years in Reliability Operations or related domains. You will develop runbooks, coordinate with engineering teams, and ensure efficient issue resolution. Exceptional communication skills and proficiency with tools like Grafana and Jira are essential. The position may include weekend on-call responsibilities for continuous operational coverage.
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