Job Scope

The Regional IT Support Engineer is an office based role, responsible for delivering day-to-day technical support across end user ICT infrastructure and core productivity tools.

The role requires a strong combination of technical troubleshooting skills and a customer-focused approach, supporting both onsite and remote users. This includes managing and supporting modern workplace technologies, endpoint devices, cloud platforms, and collaboration tools, while ensuring alignment with global IT standards and processes.

The role also involves proactive identification of recurring issues, contributing to process improvements, and working closely with regional and global IT teams to maintain a stable and efficient IT environment.

Key Responsibilities

• Provide end-to-end support for endpoint devices (hardware and software) for users across the Europe region, both onsite and remotely (some travel to Netherlands may be required on ...