Regional Manager – Operations is responsible for overseeing end-to-end operations across region, sites, and client locations within the assigned region. The role focuses on ensuring operational excellence, client satisfaction, service quality, compliance, team productivity, and profitability while driving business growth and process improvements.

Key Responsibilities

Operational Managemen

• Lead and manage operations across all assigned sites and branches within the region.
• Ensure adherence to service level agreements (SLAs), operational KPIs, and company standards.
• Monitor site performance, productivity, manpower deployment, and service quality.
• Conduct regular site visits and operational reviews to ensure seamless service delivery.
• Implement best practices and standard operating procedures (SOPs) across locations.

Client Relationship Managemen...