Your Purpose

As Regional Manager, you will lead your region’s sales teams, ensuring strong performance, consistent execution, and alignment with MSC Cruises’ commercial objectives.

You will translate business priorities into clear team direction, structured coaching routines, and focused performance actions, enabling Team Leaders and agents to deliver results in a motivating and high‑performing environment.

You will collaborate closely with Market Contact Center Managers to drive overall performance, ensuring strong alignment between hub activities and local market needs.

With a strong focus on results, you will bring ownership, clarity, and consistency to your region, contributing to a business that continues to grow and make an impact.

Your Impact

Regional Operational Leadership

• Lead daily team management, performance coaching, quality monitoring, and sales target achievement
• Directly coach Team Leade...